Healthcare And Well-being

Healthcare Innovation

How Empathy Drives Human-Centered Innovation In Healthcare

Empathy is the most vital element of human-centred design [or humanity-centred design]. It’s no longer just “user-centred” but now more of how much humanity we infuse into our designs and solutions.

Healthcare design and innovation benefit immensely from empathy-centred or human-centred design because healthcare is more personal and intimate than any other industry or ecosystem. Healthcare requires larger doses of empathy and human centricity, which, if missing, will leave us with solutions that aren’t deep enough and that do not entirely meet the healthcare needs of patients and people.

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